Wednesday, 9 August 2017
Before I was a Laser Tech, I was a client and here's what happend to me.
I wanted to share a more personal story with everyone to explain why I do things the way I do as a laser tech and skin health therapist. I'm specifically talking about how I encourage everyone to be diligent and do their research before even stepping foot into an aesthetic clinic and definitely before hopping into a treatment chair and trusting a total stranger with your face.
When I was 17-20 years old I had persistent acne on my forehead. It was painful, embarrassing and left me with scars. I hated my skin.
I spent so much time and effort covering my scars every day with layer upon layer of heavy makeup before I'd even leave the house to run a simple errand.
Eventually I thought there must be something I could do to make them go away. I tried to do research on what the best treatment might be for me, but I was overwhelmed by so many options and found it extremely confusing since every site I looked at on line had a completely different opinion about what really works.
I ended up stumbling upon a new "laser clinic" that was close to where I was living at the time so I thought I'd give it a try based on nothing except the location. I called in to book my appointment and without even asking what I wanted the treatment for the man on the phone said "our laser will make you look ten years younger after one treatment!"
Ooook....I was 20 years old at the time and had no desire to look any younger, I just wanted my scars gone. I disregarded that comment and booked an appointment anyways.
When I walked into the "clinic" I realized it was actually a hair salon so at first I thought I must've been in the wrong place. After going to the front desk to ask it turned out I was in the right place after all.
It wasn't a laser clinic, it was just a room in the back of the salon that someone was renting to do services in. I didn't really think anything of it.
Eventually a woman came and took me to the small room in the back. She didn't explain the treatment to me, how it works, what it feels like, what to do afterwards...nothing.
She told me to lay down on the treatment table, so I did and she immediately put metal goggles over my eyes. So not only do I have no idea of what's about to happen, but now I can't even see. Great!
A few moments passed and I heard the woman call out to someone but wasn't sure who as she was speaking another language now. I heard the door open and a man came into the room.
They started going back and forth in discussion while I lie there and wasn't able to understand a single word.
I slid my goggles off to see the woman had the manual to the machine out on the table and was flipping through the pages while talking to her husband.
This probably should've been the point where I clued in that these people really didn't know what they were doing, and I should've gotten up and walked out.
But I didn't! Because I was 20 years old and sick of being embarrassed of my skin and was willing to risk being treated by this clueless woman if it meant my scars would get better.
I mean, what's the worst that could happen right??....oh, if my 20 year old self had only known!
I would've RAN straight out of that room.
With a nervous knot in my stomach I laid back down and let her start the treatment. I wasn't prepared for the pain or bright flashing lights I could see regardless of wearing metal goggles, so that really startled me at first. I had to wonder if that was normal, or if I was risking damage to my eyes.
I asked the lady to stop and I told her I could see the bright light. She said it wasn't a problem and kept going...not exactly the warmest personality I've ever come across.
I couldn't wait for her to finish. When she finally did she took my goggles off, and told me to reschedule in a couple weeks for another treatment.
She didn't give me any post care instructions, or even tell me to wear sunscreen. It was the middle of summer, I was outdoors a lot and never wore sunscreen.
I ended up doing two more treatments which were over $200 a pop. That was a lot of money for me at the time since I was working in retail, but again I didn't care. I just wanted my scars gone.
In the end the treatments didn't change a single thing about my skin except for the fact that I had accumulating more sun damage. I wasn't informed that the treatments would make my skin more photo-sensitive than normal and I went all summer long without a drop of sunscreen.
I think back on that experience now and I'm so grateful it wasn't any worse.
I know now that lady was treating me with an IPL (Intense Pulse Light) which isn't a laser.
I now know that IPL has the highest risk of burns and other complications than any other light based device.
I now know that to claim one treatment will make someone look ten years younger is beyond outrageous and misleading.
I also know now that there is no education required before someone can get behind a laser, IPL or nearly any other aesthetic device/machine out there and treat someone. Terrifying!!
I can only assume that I paid all that money to be under treated since this is a common occurrence when technicians are unsure of the proper settings to use on someone.
It's because of that experience I strive to make sure everyone in my treatment chair feels informed, comfortable and confident in anything they choose to do for their skin. Even if it's just trying new skin care products.
I make sure everyone knows exactly what to expect before, during and after their treatments. I always make sure they can get in touch with me should they have any questions or concerns.
I don't mind a little "hand holding" if it means my clients are comfortable and happy with the service I provide for them. I will never sugar coat anything or give someone unrealistic expectations.
A consultation with me might take a little longer than it does with someone else, but I like to think that means my clients leave far more educated and able to make the best decision for themselves instead of blindly trusting what I'm telling them to do.
To book a consultation with me Text/Call 403 991 1663
Email me at lauraslasers@gmail.com
Message me on Instagram @lauras_lasers
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